Privacy Policy

At SKYMO AEROSPACE & DEFENSE, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us when accessing or using our website and purchasing our chemical products. By using our website and providing your personal information, you consent to the practices described in this Privacy Policy. Information We Collect: We may collect personal information from you when you place an order, create an account, subscribe to
our newsletter, or interact with our website. The types of personal information we may collect include: Contact information (such as name, email address, phone number, and shipping address) Payment information (such as credit card details or other payment method details) Order history and preferences Communication and correspondence with us Information you provide when contacting our customer support Use of Collected Information: We use the collected information for the following purposes: Processing and fulfilling your orders Communicating with you about your orders, inquiries, or other requests Providing customer support and resolving issues Sending you relevant product updates, promotions, and newsletters (if you have opted-in) Improving our website, products, and services Complying with legal obligations and preventing fraudulent activities Data Security: We implement appropriate security measures to protect the confidentiality, integrity, and availability of your personal information. We use industry-standard encryption, secure socket layer (SSL) technology, and secure payment gateways to ensure the secure transmission of your data. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. Data
Disclosure: We may disclose your personal information to third parties in the following circumstances: Service providers: We may engage trusted third-party service providers to assist us in operating our website, conducting business activities, and providing services to you. These service providers will have access to your personal information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality and security of your information. Legal requirements: We may disclose your information in response to a valid court order, government request, or as required by applicable laws and regulations. Third-Party Websites: Our website may contain links to third-party websites or services. Please note that this Privacy Policy does not apply to any third party websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information. Children's Privacy: Our website is not intended for individuals under the age of 18 . We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such information from our records. Your Choices and Rights: You have the right to access, correct, update, or delete your personal information. You may also have the right to restrict or object to the processing of your personal information. Please contact us if you wish to exercise any of these rights or if you have any questions or concerns regarding the handling of your personal information. Changes to this Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates. If you have any questions or concerns about our Privacy Policy, please contact our customer support team.

Terms and Conditions:

Please read these Terms and Conditions ("Terms") carefully before using our online store and purchasing chemical products from SKYMO Aerospace & Defense ("SKYMO"). These Terms govern your access to and use of our online store and constitute a legal agreement between you and SKYMO. Acceptance of Terms: By accessing or using our online store, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the online store or purchase our chemical products. Product Information and Pricing: We strive to provide accurate and up to-date information regarding our chemical products, including descriptions, prices, and availability. However, we do not warrant that the information on our online store is error-free or complete. We reserve the right to modify or update product information, pricing, and availability without prior notice. Orders and Payment: By placing an order through our online store, you are making an offer to purchase our chemical products. We reserve the right to accept or reject your order for any reason. Payment for your order must be made through the provided payment methods. You agree to provide accurate and current payment information and authorize us to charge the total amount for your order, including applicable taxes and shipping fees Shipping and Delivery: We will make reasonable efforts to deliver your order within the estimated time frame. However, we are not responsible for any delays or failures in delivery caused by external factors beyond our control. Risk of loss and title for the products pass to you upon our delivery to the shipping carrier. You are responsible for providing accurate shipping information, and any additional charges incurred due to incorrect or incomplete information will be your responsibility. Return and Refund Policy: Due to the nature of chemical products and safety concerns, all purchases from our online store are non-refundable. We do not accept returns or offer refunds unless the product is damaged, defective, or incorrect. If you receive a damaged or defective product or an incorrect shipment, please contact us within [number of days] of receiving the order for further assistance. Product Use and Safety: Our chemical products are intended for industrial use and must be handled and used in accordance with safety guidelines and regulations. It is your responsibility to ensure proper handling, storage, and usage of our products. SKYMO shall not be held liable for any damages, injuries, or losses arising from improper use or handling of our chemical products. Intellectual Property: All content on our online store, including text, graphics, images, logos, and trademarks, is the property of SKYMO or its licensors and is protected by intellectual property laws. You may not use, reproduce, distribute, or modify any content without our prior written consent. Limitation of Liability: To the maximum extent permitted by law, SKYMO shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use or inability to use our online store or our chemical products, including but not limited to any errors or inaccuracies in product information, any unauthorized access to or alteration of your personal information, or any third-party content or conduct on the online store. Indemnification: You agree to indemnify and hold SKYMO harmless from any claims, damages, liabilities, costs, or expenses arising out of your use of the online store, violation of these Terms, or infringement of any rights of a third party. Termination: SKYMO reserves the right to suspend or terminate your access to the online store at any time without prior notice and for any reason, including but not limited to a violation of these Terms. Governing Law and Jurisdiction: These Terms shall be

Shipping Policy:

Thank you for choosing to shop with SKYMO Aerospace & Defense. We are committed to providing a seamless and reliable shipping experience for our customers. Please read our shipping policy carefully to understand the terms and conditions regarding shipping and delivery of your orders. Shipping Methods and Carriers: We offer shipping to all states within the United States, excluding Alaska, Puerto Rico, and Hawaii. We work with reputable shipping carriers to ensure timely and secure delivery of your orders. The available shipping methods will be displayed during the checkout process, and you can select the option that best suits your needs. Shipping Costs: Unless specified otherwise, the customer is responsible for all shipping costs associated with their order. Shipping costs will be calculated based on the weight, dimensions, and destination of the package. The shipping costs will be displayed during the checkout process before you finalize your purchase. Free Shipping: Occasionally, we may offer free shipping on select products or as part of a promotional campaign. If a product or promotion qualifies for free shipping, it will be clearly indicated on the product page or during the checkout process. Please note that free shipping applies to standard shipping within the contiguous United States only, unless specifically stated otherwise. Delivery Times: We strive to process and ship orders promptly. The estimated delivery times will vary depending on the shipping method selected and the destination. Please note that unforeseen circumstances, such as weather conditions or carrier delays, may impact the actual delivery times. Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the progress of your shipment. International Shipping: Currently, we only offer shipping within the United States, excluding Alaska, Puerto Rico, and Hawaii. We do not offer international shipping at this time. We apologize for any inconvenience this may cause and appreciate your understanding. Order Processing and Shipment: Orders are typically processed and shipped within 48 hours from the date of purchase, excluding weekends and holidays. Please allow additional time for order processing during peak seasons or promotional periods. In the event of any unforeseen delays or issues with your order, we will promptly notify you via the contact information provided. Address Accuracy: It is your responsibility to ensure that the shipping address provided during the checkout process is accurate and complete. We cannot be held responsible for delays or delivery issues arising from incorrect or incomplete address information. If you need to make changes to your shipping address after placing an order, please contact our customer support team as soon as possible. Shipment Tracking: Once your order has been shipped, you will receive a tracking number via email. This tracking number can be used to track the status and progress of your shipment through the carrier's website. If you have any questions or concerns regarding our shipping policy, please contact our customer support team for assistance. We are here to ensure your satisfaction with our products and services.


Return and Refund Policy:

Thank you for shopping at SKYMO AEROSPACE & DEFENSE. We strive to provide high-quality chemical products to meet your industrial cleaning needs. Please read our return and refund policy carefully before making a purchase. Non-Refundable Products: Due to the nature of chemical products and potential safety concerns, we regret to inform you that all purchases of our chemical products are non refundable. This policy is in place to ensure the safety and integrity of our products and to adhere to industry standards. Product Quality Assurance: We take great pride in the quality and effectiveness of our chemical products. Our products undergo strict quality control measures to ensure their reliability and performance. If you have any questions or concerns regarding the quality or performance of our products, please contact our customer support team, and we will be happy to assist you. Damaged or Defective Products: In the unlikely event that you receive a damaged or defective product, please contact us within 48 hours from the date of delivery. We may request photographic evidence or further information to assess the issue. Once verified, we will take appropriate action, which may include product replacement or store credit. However, the customer is responsible for the return shipping costs. Incorrect Product Shipment: If you receive an incorrect product in your order, please notify us within 48 Hours of receiving the shipment. We will arrange for the correct product to be sent to you and provide instructions for returning the incorrect item, if necessary. The customer will be responsible for the return shipping costs. Please note that all shipping costs, including return shipping fees, are the responsibility of the customer. We do not offer refunds for shipping costs incurred during the initial purchase or for returns or exchanges. Compliance with Safety Regulations: It is essential to handle and use chemical products in accordance with safety guidelines and regulations. By purchasing our chemical products, you acknowledge and agree to follow all applicable safety precautions and regulations. We cannot be held responsible for any misuse or mishandling of our products. Please feel free to contact our customer support team if you have any questions or need further clarification regarding our return and refund policy. We are here to assist you and ensure your satisfaction with our products and services. Note: This return and refund policy is effective as of 6/2/2023. We reserve the right to modify or update this policy at any time without prior notice. Please review this policy periodically for any changes.